Error 0x87e00013 when updating or launching Xbox games


If, when you try to update or launch an Xbox Game Pass game, like Gears 5, on your Windows 11/10 gaming PC and you encounter the error code 0x87e00013, then this post is meant to help you. In this article, we will provide the most suitable solutions that you can try to successfully fix this problem.

When you encounter this problem, you receive the following full error message:

Something unexpected happened
Reporting this issue will help us understand it better. You can wait for a while and try again or restart your device. It can help.
Error Code: 0x87e00013

Why won’t my Xbox allow me to launch games?

Usually, if Xbox won’t allow you to launch games, then it’s probably due to game crashing or startup issue. This temporary issue can be easily and quickly resolved by quitting and restarting the game. If the game is running, try exiting the home screen by pressing the Xbox button on your controller to open the guide.

Error 0x87e00013 when updating or launching Xbox games

If you face this Error 0x87e00013 when updating or launching Xbox games problem, you can try our recommended solutions below in no particular order and see if that helps fix the problem.

  1. Reinstall game services
  2. Reset Xbox app
  3. Reset Microsoft Store
  4. Uninstall and reinstall the game
  5. Install the game on an external drive
  6. Perform System Restore
  7. Reset Windows

Let’s take a look at the description of the process involved regarding each of the listed solutions.

Before proceeding with the solutions below as suggested in the error prompt, you can wait a bit and then try updating or restarting the game, or simply restart your computer and see if the error reappears .

1]Reinstall game services

Reinstalling Game Services on your Windows 10/11 gaming rig might fix the problem Error 0x87e00013 when updating or launching Xbox games publish. To reinstall Gaming Services, follow the instructions in solution 2]in this guide.

2]Reset Xbox app

This solution requires you to reset the Xbox app and see if that helps fix the problem. Otherwise, try the next solution.

3]Reset Microsoft Store

With Microsoft Store app issues, if resetting the app in question didn’t help, you can reset the Microsoft Store to fix the problem. Otherwise, try the next solution.

4]Uninstall and reinstall the game

This solution requires you to uninstall the game you are trying to update or launch that is triggering the error. Once you have completely uninstalled the game (we recommend using a third-party uninstaller), you can then reinstall the game on your Windows PC.

5]Install the game on an external drive

Insufficient storage space on the local drive of your Windows 10/11 computer could be the culprit here. In this case, you can free up some disk space on your internal drive and try updating or relaunching the game. If the error persists, you can install the game to an external drive to fix the error or try the following solution.

6]Perform System Restore

If so far you have been able to launch or update your Xbox games on your Windows PC without problems, it is likely that your system has undergone changes that you are not aware of – in this case, you can restore your system at an earlier point before when you started having the problem.

7]Reset Windows

If at this point the error continues to reappear, you can reset Windows.

Any of these solutions should work for you!

Why does my Xbox update keep failing?

If you’re having issues where an Xbox update keeps failing, it’s usually due to insufficient storage space to download and complete the update. When you see an error message that your Xbox console is almost full, freeing up hard drive space by uninstalling games and apps usually fixes the problem.

Similar item: Fix error code 0x80242022 when installing Xbox games on Windows PC


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