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Error code 100 is causing problems for Apex Legends players, and we’ll go over the different ways to get around this issue on PC, PlayStation, and Xbox.

Apex Legends players have seen their share of glitches and errors, and Error Code 100 has been plaguing the battle royale since early 2020, as fans receive a pop-up message stating, “Unable to complete the game. sign in to EA Account”.

Now, the error is once again causing problems for players a few days before Season 14, and if you want to work around this problem, the good news is that there are different solutions to try on each platform.

How to fix Apex Legends error code 100 on PC

There is a way for you to fix Apex Legends code 100 error if you are a PC user, which is to change your PC internet settings.

Here is how to bypass the error on PC:

  1. Press Win + R keys to open the command box
  2. When it opens, type ncpa.cpl
  3. When Network Connections appears, right-click your Internet connection
  4. Select properties and search for Internet Protocol Version 4 (TCP/IPv4)
  5. Select the “properties” menu, which is located at the bottom right of the box
  6. Select “Use the following DNS server addresses” and enter:
    • Preferred DNS server:
    • Alternate DNS server:
  7. Select OK in the lower right corner, then restart your PC to allow the changes to take place.

If you follow these instructions carefully, you will successfully fix Apex Legends error code 100 on your PC.

How to Fix Apex Legends Code 100 Error on PS4 and PS5

The fix on consoles is temporary, but it’s much faster than the one for PC, and players have found it successful. This involves changing your DNS [Domain Name System] server to a public DNS service with its own numbered code.

You can bypass the error on your PS5 by following these steps:

  1. Go to ‘Settings’ > ‘Network’ > ‘Configure Internet Connection’
  2. Choose the connection you are using (WiFi or LAN cable)
  3. Select “custom” and enter the following parameters:
  • IP address settings: automatic
  • DHCP hostname: Do not specify
  • DNS Settings: Manual
  • Primary DNS:
  • Secondary DNS:
  • MTU Settings: Automatic
  • Proxy server: do not use

Once these settings are saved, you will have fixed the error. You will need to close the Apex Legends app and restart it to apply the changes to the game.

How to fix error code 100 on Xbox One and Series X|S

The patch on Xbox One and Series X|S is by far the easiest and fastest method you can apply. It works similar to PS5 but has fewer steps involved in the overall process. You will just need to change some things in your network settings.

Here’s what you need to do:

  1. Go to ‘Settings’ > ‘Network’ > ‘Advanced Settings’ > ‘DNS Settings’
  2. Modify the DNS settings as follows:
    • Primary DNS:
    • Secondary DNS:
  3. Save settings and return to Apex Legends

As with the PS5, you’ll need to restart the game to apply these updated settings to Apex Legends. Once done, you will be able to run the battle royale without having to worry about the message reappearing.

So there you have it, that sums up how to fix the Code 100 error on all platforms. You will now be able to play Apex Legends without having to worry about your match being interrupted.

For more Apex Legends, check out our guide on how to get guaranteed free heirlooms in Season 14 as well as that fan-favorite Warzone & Fortnite party feature players want in-game.

Image credits: Respawn Entertainment / EA


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